Nissan Sentra Owners Manual: Troubleshooting guide

Nissan Sentra Owners Manual / Monitor, climate, audio, phone and voice recognition systems / Bluetooth® Hands-Free Phone System without Navigation System (Type A) (if so equipped) / Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.

Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

Symptom	Solution
System fails to interpret the command correctly.	Ensure that the command is valid. See “List of voice commands” in this section. Ensure that the command is spoken after the tone. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized. If more than one command was said at a time, try saying the commands separately. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the phone book.	Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using the “List Names” command. See “Phonebook” in this section. Replace one of the names being confused with a new name.

Manual control

While using the voice recognition system, it is possible to select menu options by using the steering wheel controls instead of speaking voice commands. This can be especially helpful if the noise ...

Bluetooth® Hands-Free Phone System without Navigation System (Type B) (if so equipped)

WARNING Use a phone after stopping your vehicle in a safe location. If you have to use a phone while driving, exercise extreme caution at all times so full attention may be ...

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