
| STEP | DESCRIPTION | |
| STEP 1 | Get detailed information about the conditions and the
environment when the incident occurred.
The following are key pieces of information required to make a good analysis: |
|
| WHAT | Vehicle Model, Engine, Transmission/Transaxle and the System (i.e. Radio). | |
| WHEN | Date, Time of Day, Weather Conditions, Frequency. | |
| WHERE | Road Conditions, Altitude and Traffic Situation. | |
| HOW | System Symptoms, Operating Conditions (Other Components
Interaction).
Service History and if any After Market Accessories have been installed. |
|
| STEP 2 | Operate the system, road test if necessary.
Verify the parameter of the incident. If the problem cannot be duplicated, refer to “Incident Simulation Tests”. |
|
| STEP 3 | Get the proper diagnosis materials together including:
Identify where to begin diagnosis based upon your knowledge of the system operation and the customer comments. |
|
| STEP 4 | Inspect the system for mechanical binding, loose
connectors or wiring damage.
Determine which circuits and components are involved and diagnose using the Power Supply Routing and Harness Layouts. |
|
| STEP 5 | Repair or replace the incident circuit or component. | |
| STEP 6 | Operate the system in all modes. Verify the system works properly under all conditions. Make sure you have not inadvertently created a new incident during your diagnosis or repair steps. | |
Control Units and Electrical PartsBasic inspection
DIAGNOSIS AND REPAIR WORKFLOW
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1.INTERVIEW CUSTOMER
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurred.
>> GO TO 2.
2.SYMPTOM CHECK
Verify symptoms.
...
Hazard warning flasher switch
Push the switch on to warn other drivers when
you must stop or park under emergency conditions.
All turn signal lights flash.
WARNING
If stopping for an emergency, be sure to
move the vehicle well off the road.
Do not use the hazard warning flashers
while moving on th ...
Consult function
FUNCTION
Diagnostic test mode
Function
Self Diagnostic Results
Self-diagnostic results such as 1st trip DTC, DTCs and 1st trip
freeze frame data or freeze frame data
can be read and erased quickly.*
Data Monitor
Input/Output data in the ECM can be read.
...