Nissan Sentra manuals

Nissan Sentra Service Manual: Symptom diagnosis

Door does not lock/unlock with door lock and unlock switch

All door

ALL DOOR : Description

All doors do not lock/unlock using door lock and unlock switch.

ALL DOOR : Diagnosis Procedure

1.CHECK DOOR LOCK AND UNLOCK SWITCH

Check door lock and unlock switch.

Refer to DLK-97, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).

Refer to DLK-179, "FRONT DOOR LOCK : Removal and Installation".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Driver side

Driver side : description

Driver side door does not lock/unlock using door lock and unlock switch.

Driver side : diagnosis procedure

1.CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).

Refer to DLK-92, "DRIVER SIDE : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Passenger side

Passenger side : description

Passenger side door does not lock/unlock using door lock and unlock switch.

Passenger side : diagnosis procedure

1.CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).

Refer to DLK-93, "PASSENGER SIDE : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Rear lh

Rear lh : description

Rear LH side door does not lock/unlock using door lock and unlock switch.

Rear lh : diagnosis procedure

1.CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.

Refer to DLK-94, "REAR LH : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Rear RH

Rear rh : description

Rear RH side door does not lock/unlock using door lock and unlock switch.

Rear rh : diagnosis procedure

1.CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly RH.

Refer to DLK-95, "REAR RH : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Door does not lock/unlock with driver side door lock knob or door key cylinder

Diagnosis procedure

1.CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.

Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2.

NO >> Refer to DLK-118, "ALL DOOR : Diagnosis Procedure".

2.CHECK UNLOCK SENSOR

Check unlock sensor.

Refer to DLK-97, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Door does not lock/unlock with door request switch

All door request switches

All door request switches : description

All doors do not lock/unlock using all door request switches.

All door request switches : diagnosis procedure

1.CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button? YES >> GO TO 2.

NO >> Refer to DLK-124, "Diagnosis Procedure".

2.CHECK LOCK/UNLOCK BY I-KEY SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT
  2. Select LOCK/UNLOCK BY I-KEY in WORK SUPPORT mode.
  3. Check LOCK/UNLOCK BY I-KEY setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 3.

NO >> Set “ON” in “LOCK/UNLOCK BY I-KEY”.

3.CHECK DOOR SWITCH

Check door switch.

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Driver side door request switch

Driver side door request switch : description

All doors do not lock/unlock using driver side door request switch.

Driver side door request switch : diagnosis procedure

1.CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.

Refer to DLK-100, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (driver side).

Refer to DLK-81, "DTC Logic".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Passenger side door request switch

PASSENGER SIDE DOOR REQUEST SWITCH : Description

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

1.CHECK PASSENGER SIDE DOOR REQUEST SWITCH

Check passenger side door request switch.

Refer to DLK-100, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (passenger side).

Refer to DLK-84, "DTC Logic".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Door does not lock/unlock with intelligent key

Diagnosis procedure

1.CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.

Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2.

NO >> Refer to DLK-118, "ALL DOOR : Diagnosis Procedure".

2.CHECK REMOTE KEYLESS ENTRY RECEIVER

Check remote keyless entry receiver.

Refer to DLK-108, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-106, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK DOOR SWITCH

Check door switch.

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Trunk lid does not open

Trunk lid opener switch

Trunk lid opener switch : description

Trunk lid does not open by trunk lid opener switch operation.

Trunk lid opener switch : diagnosis procedure

1.CHECK TRUNK LID SWITCH

Check trunk lid switch.

Refer to DLK-113, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK TRUNK LID OPENER ACTUATOR

Check trunk lid opener actuator.

Refer to DLK-111, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Intelligent key

Intelligent key : description

Trunk lid does not open by Intelligent Key remote operation.

Intelligent key : diagnosis procedure

1.CHECK TRUNK LID OPEN FUNCTION

Check trunk lid open function with trunk lid switch.

Does trunk lid open with trunk lid opener switch? YES >> GO TO 2.

NO >> Refer to DLK-125, "TRUNK LID OPENER SWITCH : Diagnosis Procedure".

2.CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button? YES >> GO TO 3.

NO >> Refer to DLK-124, "Diagnosis Procedure".

3.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-106, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Ignition position warning function does not operate

Diagnosis Procedure

1.CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.

Does door lock/unlock with driver side door lock knob and door key cylinder? YES >> GO TO 2.

NO >> Refer to DLK-121, "Diagnosis Procedure".

2.CHECK DOOR SWITCH

Check door switch.

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Auto door lock operation does not operate

Diagnosis procedure

1.CHECK AUTO LOCK SET SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT.
  2. Select AUTO LOCK SET in WORK SUPPORT mode.
  3. Check AUTO LOCK SET setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 2.

NO >> Set MODE 2, MODE 3, MODE 4, MODE 5, MODE 6 or MODE 7 in AUTO LOCK SET.

2.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Vehicle speed sensing auto lock operation does not operate

Diagnosis procedure

1.CHECK AUTOMATIC LOCK/UNLOCK SELECT SETTING IN WORK SUPPORT

  1. Select DOOR LOCK of BCM using CONSULT.
  2. Select AUTOMATIC LOCK/UNLOCK SELECT in WORK SUPPORT mode
  3. Check AUTOMATIC LOCK/UNLOCK SELECT setting in WORK SUPPORT.

    Refer to BCS-16, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)".

Is the inspection result normal? YES >> GO TO 2.

NO >> Set Lock Only or Lock/Unlock in WORK SUPPORT.

2.CHECK AUTOMATIC DOOR LOCK SELECT SETTING IN WORK SUPPORT

  1. Select DOOR LOCK of BCM using CONSULT.
  2. Select AUTOMATIC DOOR LOCK SELECT in WORK SUPPORT mode.
  3. Check AUTOMATIC DOOR LOCK SELECT setting in WORK SUPPORT.

    Refer to BCS-16, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)".

Is the inspection result normal? YES >> GO TO 3.

NO >> Set VH SPD in AUTOMATIC DOOR LOCK SELECT.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Ign off interlock door unlock function does not operate

Diagnosis procedure

1.CHECK AUTOMATIC LOCK/UNLOCK SELECT SETTING IN WORK SUPPORT

  1. Select DOOR LOCK of BCM using CONSULT.
  2. Select AUTOMATIC LOCK/UNLOCK SELECT in WORK SUPPORT mode.
  3. Check AUTOMATIC LOCK/UNLOCK SELECT setting in WORK SUPPORT.

    Refer to BCS-16, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)".

Is the inspection result normal? YES >> GO TO 2.

NO >> Set Unlock Only or Lock/Unlock in AUTOMATIC LOCK/UNLOCK SELECT.

2.CHECK AUTOMATIC DOOR UNLOCK SELECT SETTING IN WORK SUPPORT

  1. Select DOOR LOCK of BCM using CONSULT.
  2. Select AUTOMATIC DOOR UNLOCK SELECT in WORK SUPPORT mode.
  3. Check AUTOMATIC DOOR UNLOCK SELECT setting in WORK SUPPORT.

    Refer to BCS-16, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK)".

Is the inspection result normal? YES >> GO TO 3.

NO >> Set MODE 1 or MODE 3 in AUTOMATIC DOOR UNLOCK SELECT.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Hazard and buzzer reminder does not operate

Diagnosis procedure

1.CHECK HAZARD ANSWER BACK SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT.
  2. Select HAZARD ANSWER BACK in WORK SUPPORT mode.
  3. Check the HAZARD ANSWER BACK setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 2.

NO >> Set the Lock Only, Unlock Only or Lock/Unlock in HAZARD ANSWER BACK.

2.CHECK ANS BACK I-KEY LOCK SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT.
  2. Select ANS BACK I-KEY LOCK in WORK SUPPORT mode.
  3. Check the ANS BACK I-KEY LOCK setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 3.

NO >> Set the Horn Chirp or Buzzer in ANS BACK I-KEY LOCK.

3.CHECK ANS BACK I-KEY UNLOCK SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT.
  2. Select ANS BACK I-KEY UNLOCK in WORK SUPPORT mode.
  3. Check the ANS BACK I-KEY UNLOCK setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 4.

NO >> Set the On in ANS BACK I-KEY UNLOCK.

4.CHECK HAZARD FUNCTION

Check hazard function.

Refer to DLK-105, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Key reminder function does not operate

Diagnosis Procedure

1.CHECK ANTI KEY LOCK IN FUNCTI SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM using CONSULT.
  2. Select ANTI KEY LOCK IN FUNCTI in WORK SUPPORT mode.
  3. Check ANTI KEY LOCK IN FUNCTI setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 2.

NO >> Set On in ANTI KEY LOCK IN FUNCTI.

2.CHECK DOOR SWITCH

Check door switch.

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK UNLOCK SENSOR

Check unlock sensor.

Refer to DLK-97, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Off position warning does not operate

Diagnosis procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK DOOR SWITCH

Check front door switch (driver side).

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK COMBINATION METER BUZZER

Check combination meter buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

P position warning does not operate

Diagnosis procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK COMBINATION METER BUZZER

Check combination meter buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK DOOR SWITCH

Check front door switch (driver side).

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.CHECK KEY WARNING LAMP

Check key warning lamp.

Refer to DLK-107, "Component Function Check".

Is the inspection result normal? YES >> GO TO 7.

NO >> Repair or replace the malfunctioning parts.

7.CHECK SHIFT P WARNING LAMP

Check shift P warning lamp.

Refer to DLK-110, "Component Function Check".

Is the inspection result normal? YES >> GO TO 8.

NO >> Repair or replace the malfunctioning parts.

8.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Acc warning does not operate

Diagnosis procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK COMBINATION METER BUZZER

Check combination meter buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Take away warning does not operate

Diagnosis procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts

4.CHECK DOOR SWITCH

Check door switch.

Refer to DLK-102, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK COMBINATION METER BUZZER

Check combination meter buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 7.

NO >> Repair or replace the malfunctioning parts.

7.CHECK KEY WARNING LAMP

Check key warning lamp.

Refer to DLK-107, "Component Function Check".

Is the inspection result normal? YES >> GO TO 8.

NO >> Repair or replace the malfunctioning parts.

8.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Intelligent key low battery warning does not operate

Diagnosis procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK LO- BATT OF KEY FOB WARN SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM.
  2. Select LO- BATT OF KEY FOB WARN in WORK SUPPORT mode.
  3. Check LO- BATT OF KEY FOB WARN setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 4.

NO >> Set ON in LO- BATT OF KEY FOB WARN.

4.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-106, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.CHECK KEY WARNING LAMP

Check key warning lamp.

Refer to DLK-107, "Component Function Check".

Is the inspection result normal? YES >> GO TO 7.

NO >> Repair or replace the malfunctioning parts.

7.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Door lock operation warning does not operate

Diagnosis procedure

1.CHECK DOOR LOCK FUNCTION

Check door lock function.

Does door lock/unlock using door request switch? YES >> GO TO 2.

NO >> Refer to DLK-121, "Diagnosis Procedure".

2.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-91, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Key id warning does not operate

Diagnosis procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-106, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK KEY WARNING LAMP

Check key warning lamp.

Refer to DLK-107, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Panic alarm function does not operate

Diagnosis Procedure

1.CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button? YES >> GO TO 2.

NO >> Refer to DLK-124, "Diagnosis Procedure".

2.CHECK HORN OPERATION

  1. Select IPDM E/R using CONSULT.
  2. Select HORN in ACTIVE TEST mode.
  3. Touch On to check that it works normally.

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK PANIC ALARM SET SETTING IN WORK SUPPORT

  1. Select INTELLIGENT KEY of BCM.
  2. Select PANIC ALARM SET in WORK SUPPORT mode.
  3. Check PANIC ALARM SET setting in WORK SUPPORT.

    Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 4.

NO >> Set MODE 1 or MODE 3 in PANIC ALARM SET

4.REPLACE BCM

  1. Replace BCM. Refer to BCS-73, "Removal and Installation".
  2. Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-39, "Intermittent Incident".

Squeak and rattle trouble diagnoses

Work Flow

CUSTOMER INTERVIEW


CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diagnostic Worksheet during the interview to document the facts and conditions when the noise occurs and any customer's comments; refer to DLK-147, "Diagnostic Worksheet". This information is necessary to duplicate the conditions that exist when the noise occurs.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to duplicate the same conditions when you confirm the repair.

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to duplicate the noise with the vehicle stopped by doing one or all of the following:

  1. Close a door.
  2. Tap or push/pull around the area where the noise appears to be coming from.
  3. Rev the engine.
  4. Use a floor jack to recreate vehicle “twist”.
  5. At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
  6. Raise the vehicle on a hoist and hit a tire with a rubber hammer

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related to that concern or symptom.

If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

  1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
  2. Narrow down the noise to a more specific area and identify the cause of the noise by:

REPAIR THE CAUSE

CAUTION:

Do not use excessive force as many components are constructed of plastic and may be damaged.

NOTE:

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.

Generic Squeak and Rattle Troubleshooting

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

  1. Cluster lid A and the instrument panel
  2. Acrylic lens and combination meter housing
  3. Instrument panel to front pillar finisher
  4. Instrument panel to windshield
  5. Instrument panel pins
  6. Wiring harnesses behind the combination meter
  7. A/C defroster duct and duct joint

These incidents can usually be located by tapping or moving the components to duplicate the noise or by pressing on the components while driving to stop the noise. Most of these incidents can be repaired by applying felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring harness.

CAUTION:

Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will not be able to recheck the repair.

CENTER CONSOLE

Components to pay attention to include:

  1. Shift selector assembly cover to finisher
  2. A/C control unit and cluster lid C
  3. Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Pay attention to the:

  1. Finisher and inner panel making a slapping noise
  2. Inside handle escutcheon to door finisher
  3. Wiring harnesses tapping
  4. Door striker out of alignment causing a popping noise on starts and stops

Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.

In addition look for:

  1. Trunk lid bumpers out of adjustment
  2. Trunk lid striker out of adjustment
  3. The trunk lid torsion bars knocking together
  4. A loose license plate or bracket

Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) causing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:

  1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
  2. Sun visor shaft shaking in the holder
  3. Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these incidents. Repairs usually consist of insulating with felt cloth tape.

OVERHEAD CONSOLE (FRONT AND REAR)

Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of these incidents are repaired by pushing up on the console at the clip locations until the clips engage.

In addition look for:

  1. Loose harness or harness connectors
  2. Front console map/reading lamp lens loose.
  3. Loose screws at console attachment points.

SEATS

When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when the noise is present. These conditions should be duplicated when verifying and isolating the cause of the noise.

Cause of seat noise include:

  1. Headrest rods and holder
  2. A squeak between the seat pad cushion and frame
  3. The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the conditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then transmitted into the passenger compartment.

Causes of transmitted underhood noise include:

  1. Any component installed to the engine wall
  2. Components that pass through the engine wall
  3. Engine wall mounts and connectors
  4. Loose radiator installation pins
  5. Hood bumpers out of adjustment
  6. Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine rpm or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or insulating the component causing the noise.

Diagnostic Worksheet


Removal and installation


Door lock and unlock switch
Component function check 1.Check function Select door lock of bcm using consult. Select cdl lock sw, cdl unlock sw in data monitor mode. Check that the function operates normally according to ...

Removal and installation
Hood Hood assembly Hood assembly : exploded view Hood hinge (LH/RH) Hood assembly Hood bumper rubber Hood seal Hood insulator Hood support rod Hood support rod clamp Clip ...

Other materials:

Bluetooth® settings
To access and adjust the settings for the Bluetooth® Hands-Free Phone System: Press the SETTING button. Use the TUNE/SCROLL knob to select “Bluetooth” and then press the ENTER button: Bluetooth Select “On” or “Off” to turn the vehicle’s Bluetooth® system on or ...

Strg branch line circuit
Diagnosis Procedure 1.Check connector Turn the ignition switch off Disconnect the battery cable from the negative terminal. Check the terminals and connectors of the steering angle sensor for damage, bend and loose connection (unit side and connector side). Is the inspection result ...

Overdrive control switch
Component Function Check 1.CHECK SPORT INDICATOR LAMP FUNCTION Check OD OFF indicator lamp turns ON for approx. 2 seconds when ignition switch turns ON. Is the inspection result normal? YES >> GO TO 2. NO >> Go to TM-239, "Diagnosis Procedure". 2.CHECK SPORT MODE SW ...

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