Nissan Sentra Owners Manual: Reporting safety defects
For USA
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying NISSAN.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or NISSAN.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590.
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
You may notify NISSAN by contacting our Consumer Affairs Department, toll-free, at 1-800-NISSAN-1.
For Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying NISSAN.
If Transport Canada receives complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may request that NISSAN conduct a recall campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or NISSAN.
You may contact Transport Canada’s Defect Investigations and Recalls Division toll free at 1-800-333-0510. You may also report safety defects online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/ 7/PCDB-BDPP/fc-cp.aspx?lang=eng (English speakers) or https://wwwapps.tc.gc.ca/Saf-Sec-Sur/ 7/PCDB-BDPP/fc-cp.aspx?lang=fra (French speakers) Additional information concerning motor vehicle safety may be obtained from Transport Canada’s Road Safety Information Centre at 1-800-333-0371 or online at www.tc.gc.ca/roadsafety (English speakers) or www.tc.gc.ca/securiteroutiere (French speakers).
To notify NISSAN of any safety concerns please contact our Consumer Information Centre toll free at 1-800-387-0122.
Emission control system warranty
Your NISSAN vehicle is covered by the following
emission warranties:
For USA
Emission Defects Warranty
Emissions Performance Warranty
Details of this warranty may be found with other
vehic ...
Readiness for inspection/maintenance (I/M) test
Due to legal requirements in some states and
Canadian Provinces, your vehicle may be required
to be in what is called the “ready condition”
for an Inspection/Maintenance (I/M) test of
the emis ...
Other materials:
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1. OBTAIN INFORMATION ABOUT SYMPTOM
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurred.
>> GO TO 2.
2. CONFIRM THE SYMPTOM
Check the malfunction on the ...
P0101, P0102, P0103 MAF Sensor
DTC Logic
DTC DETECTION LOGIC
DTC No.
CONSULT screen terms
(Trouble diagnosis content)
DTC detecting condition
Possible cause
P0101
MAF SEN/CIRCUIT-B1
(Mass or volume air flow “A”
circuit range/performance)
An excessively high voltage from the mass ...
Emission inspection and
maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system
monitors the operation of the emission control system.
If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere in the
emission contr ...
