Nissan Sentra B18 (2020-2025) Service Manual: Diagnosis and Repair Work Flow
Work Flow
Work Flow
DETAILED FLOW
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INTERVIEW THE CUSTOMER
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Clarify customer concerns before inspection. First of all, perform an interview utilizing Diagnostic Work Sheet and reproduce the symptom as well as fully understand it. Ask customer about his/her concerns carefully. Check symptoms by driving Nissan Sentra vehicle with customer if necessary.
CAUTION:
Customers are not professional. Never guess easily like “maybe the customer means that...,” or “ maybe the customer mentions this symptom”.
GO TO 2.
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CHECK SYMPTOM
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Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained in the interview. Also check that the symptom is not caused by fail-safe mode. Refer to Fail-Safe.
CAUTION:
When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
GO TO 3.
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PERFORM SELF DIAGNOSTIC RESULT
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CONSULT-
Ignition switch OFF → ON.
CAUTION:
Be sure to wait of 10 seconds after placing ignition switch OFF or ON.
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Select “Self Diagnostic Result” mode of “ABS”.
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Is DTC detected?
YES >>Record or print Self Diagnostic Results and Freeze Frame Data (FFD). GO TO 4.
NO >>GO TO 6.
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RECHECK THE SYMPTOM
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CONSULT-
Erase “Self Diagnostic Result” mode of “ABS”.
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Ignition switch OFF → ON → OFF.
CAUTION:
Be sure to wait of 10 seconds after placing ignition switch OFF or ON.
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Perform DTC confirmation procedures for the malfunctioning system.
Note:
If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DTC Inspection Priority Chart.
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Is DTC detected?
YES >>GO TO 5.
NO >>Check harness and connectors based on the information obtained in the interview. Refer to Intermittent Incident.
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REPAIR OR REPLACE MALFUNCTIONING COMPONENT
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Repair or replace malfunctioning components.
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Reconnect component or connector after repairing or replacing it.
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When DTC is detected, erase “Self Diagnostic Result” mode of “ABS”.
CAUTION:
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Ignition switch OFF → ON → OFF after erasing Self Diagnostic Result.
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Be sure to wait of 10 seconds after placing ignition switch OFF or ON.
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GO TO 7.
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IDENTIFY MALFUNCTIONING SYSTEM BY SYMPTOM DIAGNOSIS
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Identify malfunctioning system based on symptom diagnosis and perform inspection.
Can the malfunctioning system be identified?
YES >>GO TO 7.
NO >>Check harness and connectors based on the information obtained in the interview. Refer to Intermittent Incident.
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FINAL CHECK
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CONSULT-
Select “Data Monitor” mode of “ABS”.
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Check the reference values. Refer to Values on the Diagnosis Tool.
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Recheck the symptom and check that the symptom is not reproduced in the same conditions.
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Is the symptom reproduced?
YES >>GO TO 3.
NO >>Inspection End.
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Diagnostic Work Sheet
Diagnostic Work Sheet
DESCRIPTION
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In general, customers have their own criteria for a problem. Therefore, it is important to understand the symptom and status well enough by asking the customer about his/her concerns carefully. To systemize all the information for the diagnosis, prepare the interview sheet referring to the interview points.
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In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.
INTERVIEW SHEET SAMPLE
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Interview sheet |
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Customer name |
MR/MS |
Registration number |
Initial year registration |
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Nissan Sentra Vehicle type |
VIN |
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Storage date |
Engine/traction Motor |
Mileage |
km (Mile) |
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Symptom |
□ Does not operate ( ) function |
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□ Warning lamp turns ON. □ □ Other ( ) |
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□ Noise (Location: ) □ Vibration (Location: ) |
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□ Other ( ) |
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First occurrence |
□ Recently □ Other ( ) |
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Frequency of occurrence |
□ Always □ Under a certain conditions of □ Sometimes ( time(s)/day) |
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Climate conditions |
□ Irrelevant |
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Weather |
□ Fine □ Cloud □ Rain □Snow □ Others ( ) |
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Temperature |
□ Hot □Warm □ Cool □ Cold □ Temperature [Approx. °C (°F)] |
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Relative humidity |
□ High □ Moderate □ Low |
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Road conditions |
□ Ordinary road □ Highway □ Mountainous road (uphill or downhill) □ Rough road |
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Operating condition, etc. |
□ Irrelevant □ When engine/traction motor starts □ During idling □ During driving □ During acceleration □ At constant speed driving □ During deceleration □ Immediately before stop [Nissan Sentra Vehicle speed: Approx. km/h (MPH)] □ During cornering (right curve or left curve) □ When steering wheel is steered (to right or to left) |
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Other conditions |
VDC OFF switch operation |
□ Yes □ No |
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Use of other functions (ex. ICC) |
□ Yes □ No ( ) |
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Presence of non-genuine parts installation |
□ Yes □ No ( ) |
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Memo |
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Other materials:
Fuel Level Sensor Signal Circuit
Component Function Check
Component Function
Check
COMBINATION METER INPUT SIGNAL
CONSULT
Select “FUEL METER” in “Data Monitor” mode of “METER/M&A”.
Compare the ...
Distance Sensor
Values on the Diagnosis Tool
Values On The Diagnosis Tool
Note:
The following table includes information (items)
inapplicable to this Nissan Sentra vehicle. For information (items) applicable to this
vehicle, refer to CONSULT display items.
...
Bcm
B2c21-23 Front Seat Belt Buckle Switch Lh
Dtc Description
DTC Description
DTC DETECTION LOGIC
DTC No.
CONSULT screen items
(Trouble diagnosis
content)
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or
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or
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