Diagnosis and repair workflow
Trouble diagnosis flow chart

Trouble diagnosis procedure
Interview with customer
Interview with the customer is important to detect the root cause of can communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis.
Points in interview
Notes for checking error symptoms:
Example: Circuit between ECM and the combination meter is judged normal if the customer indicates tachometer functions normally.

Inspection of vehicle condition
Check whether the symptom is reproduced or not.
Note:
Do not turn the ignition switch off or disconnect the battery cable while reproducing the error. The error may temporarily correct itself, making it difficult to determine the root cause.
Check of can system type (how to use can system type specification chart)
Determine can system type based on vehicle equipment.
Note:
CAN System Type Specification Chart (Style A)
Note:
Can system type is easily checked with the vehicle equipment identification information shown in the chart.

Can system type specification chart (style b)
Note:
Can system type is easily checked with the vehicle equipment identification information shown in the chart.

Create interview sheet
Fill out the symptom described by the customer, vehicle condition, and can system type on the interview sheet.
Interview sheet (example)

Detect the root cause
Can diagnosis function of consult detects the root cause.
System description
CanB0091 Front side air bag satellite sensor LH
Description
DTC B0091 FRONT SATELLITE SENSOR LH
The front side air bag satellite sensor LH is wired to the air bag diagnosis
sensor unit. The air bag diagnosis
sensor unit will monitor the front side air bag satellite sensor LH for internal
failures and its circuits for communication
errors. ...
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1. OBTAIN INFORMATION ABOUT SYMPTOM
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurred.
>> GO TO 2.
2. CONFIRM THE SYMPTOM
Check the malfunction on the ...
Warning lights
Anti-lock
Braking
System (ABS) warning light
When the ignition switch is placed in the ON
position, the Anti-lock Braking System (ABS)
warning light illuminates and then turns off. This
indicates the ABS is operational.
If the ABS warning light illuminates while the
engine is running or ...