Diagnosis and repair workflow
Trouble diagnosis flow chart
Trouble diagnosis procedure
Interview with customer
Interview with the customer is important to detect the root cause of can communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis.
Points in interview
Notes for checking error symptoms:
Example: Circuit between ECM and the combination meter is judged normal if the customer indicates tachometer functions normally.
Inspection of vehicle condition
Check whether the symptom is reproduced or not.
Note:
Do not turn the ignition switch off or disconnect the battery cable while reproducing the error. The error may temporarily correct itself, making it difficult to determine the root cause.
Check of can system type (how to use can system type specification chart)
Determine can system type based on vehicle equipment.
Note:
CAN System Type Specification Chart (Style A)
Note:
Can system type is easily checked with the vehicle equipment identification information shown in the chart.
Can system type specification chart (style b)
Note:
Can system type is easily checked with the vehicle equipment identification information shown in the chart.
Create interview sheet
Fill out the symptom described by the customer, vehicle condition, and can system type on the interview sheet.
Interview sheet (example)
Detect the root cause
Can diagnosis function of consult detects the root cause.
P0335 CKP Sensor (POS)
DTC Logic
DTC DETECTION LOGIC
NOTE:
If DTC P0340 is displayed with DTC P0643, first perform the trouble
diagnosis for DTC P0643. Refer to EC-
353, "DTC Logic".
DTC No.
CONSULT screen terms
(Trouble diagnosis content)
DTC detecting condition
Possible cause
...
Bluetooth® Hands-Free Phone System with
Navigation System (if so equipped)
WARNING
Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
If you are unable to devote full attention
to vehicle operation ...
Phone settings
To access the phone settings:
Press the [ ] button.
Touch the “Settings” key.
Touch the “Phone & Bluetooth” key.
Touch the “Phone Settings” key and adjust
the following settings as desired:
Sort Phonebook By:
Touch “First Name” or “Last Name” to
choose ...