
| STEP | DESCRIPTION | |
| STEP 1 | Get detailed information about the conditions and the
environment when the incident occurred.
The following are key pieces of information required to make a good analysis: |
|
| WHAT | Vehicle Model, Engine, Transmission/Transaxle and the System (i.e. Radio). | |
| WHEN | Date, Time of Day, Weather Conditions, Frequency. | |
| WHERE | Road Conditions, Altitude and Traffic Situation. | |
| HOW | System Symptoms, Operating Conditions (Other Components
Interaction).
Service History and if any After Market Accessories have been installed. |
|
| STEP 2 | Operate the system, road test if necessary.
Verify the parameter of the incident. If the problem cannot be duplicated, refer to “Incident Simulation Tests”. |
|
| STEP 3 | Get the proper diagnosis materials together including:
Identify where to begin diagnosis based upon your knowledge of the system operation and the customer comments. |
|
| STEP 4 | Inspect the system for mechanical binding, loose
connectors or wiring damage.
Determine which circuits and components are involved and diagnose using the Power Supply Routing and Harness Layouts. |
|
| STEP 5 | Repair or replace the incident circuit or component. | |
| STEP 6 | Operate the system in all modes. Verify the system works properly under all conditions. Make sure you have not inadvertently created a new incident during your diagnosis or repair steps. | |
Control Units and Electrical PartsBasic inspection
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1.OBTAIN INFORMATION ABOUT SYMPTOM
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurred.
>> GO TO 2.
2.CHECK SYMPTOM
...
System description
Component parts
Component parts location
Front tweeter lh (if equipped)
Steering switches
Audio unit
Front tweeter rh (if equipped)
Microphone (if equipped)
Front door speaker lh
Front door speaker RH
Rear speaker rh
Rear speaker lh
Antenna amp.
Window antenna
Bluetoot ...
Basic inspection
Diagnosis and repair workflow
Trouble diagnosis flow chart
Trouble diagnosis procedure
Interview with customer
Interview with the customer is important to detect the root cause of can
communication system errors and to
understand vehicle condition and symptoms for proper trouble diagnosi ...