Special Service Tool
The actual shape of the tools may differ from those illustrated here.

Precaution for WorkBasic inspection
Diagnosis and repair workflow
Work flow
Overall sequence
Detailed flow
1.Get information for symptom
Get detailed information from the customer about the symptom (the condition
and the environment when the
incident/malfunction occurred).
>> Go to 2
2.Confirm the symptom
Try to ...
Basic inspection
Diagnosis and repair work flow
Work flow
Detailed flow
1.Obtain information about symptom
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurs.
>> GO TO 2.
2.Check symptom
Check the symptom based ...
Instrument panel
Headlight/fog light (if so equipped)/turn
signal switch
Steering wheel switch for trip
computer, audio control and
Bluetooth® Hands-Free Phone System
(if so equipped)
Driver’s supplemental air bag/Horn
Meters and gauges
Cruise control main/set switches
(if so equipped)
...