Work flow
Overall sequence

Detailed flow
1. Obtain information about symptom
Interview the customer to obtain as much information as possible about the conditions and environment under which the malfunction occurred.
>> GO TO 2.
2. Confirm concern
Check the malfunction on the vehicle that the customer describes.
Inspect the relation of the symptoms and the condition when the symptoms occur.
>> Go to 3.
3. Identify the malfunctioning system with symptom diagnosis
Use Symptom diagnosis from the symptom inspection result in step 2 and then identify where to start performing the diagnosis based on possible causes and symptoms.
>> GO TO 4.
4. Perform the component diagnosis of the applicable system
Perform the diagnosis with Component diagnosis of the applicable system.
>> GO TO 5.
5. Repair or replace the malfunctioning parts
Repair or replace the specified malfunctioning parts.
>> Go to 6.
6. Final check
Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, referring to the symptom inspection result in step 2.
Are the malfunctions corrected? Yes >> inspection end.
No >> go to 3.
Basic inspection
Inspection and adjustmentService data and specifications (SDS)
Wheel Alignment (Unladen*1)
*1: Fuel, engine coolant, and lubricants are full. Spare tire, jack, hand
tools, and mats are in designated positions.
*2: Since an adjustment mechanism is not included, the value of the left and
right wheels (both wheels) must be used as the standard
value.
...
Diagnosis system (BCM)
Common item
Common item : consult function (bcm -
common item)
Application item
Consult performs the following functions via can communication with bcm.
Direct diagnostic mode
Description
ECU identification
The bcm part number is displayed.
Self Diagnostic Result
...
Engine Oils
Prolonged and repeated contact with used engine oil may cause skin cancer.
Try to avoid direct skin contact
with used oil.
If skin contact is made, wash thoroughly with soap or hand cleaner as soon as
possible.
HEALTH PROTECTION PRECAUTIONS
Avoid prolonged and repeated contact with oils ...