Work flow
Overall sequence

Detailed flow
1. Obtain information about symptom
Interview the customer to obtain as much information as possible about the conditions and environment under which the malfunction occurred.
>> GO TO 2.
2. Confirm concern
Check the malfunction on the vehicle that the customer describes.
Inspect the relation of the symptoms and the condition when the symptoms occur.
>> Go to 3.
3. Identify the malfunctioning system with symptom diagnosis
Use Symptom diagnosis from the symptom inspection result in step 2 and then identify where to start performing the diagnosis based on possible causes and symptoms.
>> GO TO 4.
4. Perform the component diagnosis of the applicable system
Perform the diagnosis with Component diagnosis of the applicable system.
>> GO TO 5.
5. Repair or replace the malfunctioning parts
Repair or replace the specified malfunctioning parts.
>> Go to 6.
6. Final check
Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, referring to the symptom inspection result in step 2.
Are the malfunctions corrected? Yes >> inspection end.
No >> go to 3.
Basic inspection
Inspection and adjustmentBasic inspection
Diagnosis and repair workflow
Work flow
Overall sequence
Detailed flow
1.Obtain information about symptom
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurred.
>> GO TO 2.
2.Check symptom
...
Precaution
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT
BELT PRE-TENSIONER"
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”,
used along
with a front seat belt, helps to reduce the risk or severity of injur ...
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
*1: Include 1st trip DTC.
*2: Include 1st trip freeze frame data.
DETAILED FLOW
1.GET INFORMATION FOR SYMPTOM
Get the detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurred) using the ...