Work flow
Overall sequence

Detailed flow
1. Obtain information about symptom
Interview the customer to obtain as much information as possible about the conditions and environment under which the malfunction occurred.
>> GO TO 2.
2. Confirm concern
Check the malfunction on the vehicle that the customer describes.
Inspect the relation of the symptoms and the condition when the symptoms occur.
>> Go to 3.
3. Identify the malfunctioning system with symptom diagnosis
Use Symptom diagnosis from the symptom inspection result in step 2 and then identify where to start performing the diagnosis based on possible causes and symptoms.
>> GO TO 4.
4. Perform the component diagnosis of the applicable system
Perform the diagnosis with Component diagnosis of the applicable system.
>> GO TO 5.
5. Repair or replace the malfunctioning parts
Repair or replace the specified malfunctioning parts.
>> Go to 6.
6. Final check
Check that malfunctions are not reproduced when obtaining the malfunction information from the customer, referring to the symptom inspection result in step 2.
Are the malfunctions corrected? Yes >> inspection end.
No >> go to 3.
Basic inspection
Inspection and adjustmentChanging a flat tire
If you have a flat tire, follow the instructions below:
Stopping the vehicle
Safely move the vehicle off the road and
away from traffic.
Turn on the hazard warning flashers.
Park on a level surface and apply the parking
brake. Shift the manual transmission into R
(Reverse), or the CVT ...
Symptom diagnosis
Multi av system
Symptom table
Related to audio
Related to hands-free phone
Before performing diagnosis, confirm that the cellular phone being used
by the customer is compatible with
the vehicle.
It is possible that a malfunction is occurring due to a version change
of the ph ...
Receiving a call
When a call is placed to the connected phone,
the display will change to phone mode.
To accept the incoming call, either:
Press the button on
the steering
wheel, or
Touch the green phone icon on the screen.
To reject the incoming call, either:
Press the button on the
...