Nissan Sentra Service Manual: Basic inspection
Diagnosis and repair workflow
Work Flow
Detailed flow
1.Interview from the customer
Clarify customer complaints before inspection. First of all, perform an interview utilizing stc-20, "diagnostic work sheet" and reproduce symptoms as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary.
Caution:
Customers are not professional. Never guess easily like “maybe the customer means that...,” Or “maybe the customer mentions this symptom”.
>> Go to 2.
2.Check symptom
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by protection function. Refer to STC-13, "Protection Function".
Caution:
When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
>> Go to 3.
3.Perform self-diagnosis
With consult
Perform self-diagnosis.
Is any dtc detected? Yes >> record or print dtc and freeze frame data (ffd). Go to 4.
No >> go to 6.
4.Recheck symptom
With consult
-
Erase self-diagnostic results.
-
Perform dtc confirmation procedures for the malfunctioning system.
Note:
If some DTCs are detected at the same time, determine the order for performing the diagnosis based on STC- 14, "DTC Inspection Priority Chart".
Is any dtc detected? Yes >> go to 5.
No >> check harness and connectors based on the information obtained by interview. Refer to gi-39, "intermittent incident".
5.Repair or replace malfunctioning parts
-
Repair or replace malfunctioning parts
-
Reconnect part or connector after repairing or replacing.
-
When dtc is detected, erase self-diagnostic results for “eps”.
>> Go to 7.
6.Identify malfunctioning system by symptom diagnosis
Estimate malfunctioning system based on symptom diagnosis and perform inspection.
Can the malfunctioning system be identified?
Yes >> go to 7.
No >> check harness and connectors based on the information obtained by interview. Refer to gi-39, "intermittent incident".
7.Final check
With consult
-
Check the reference value for eps control unit.
-
Recheck the symptom and check that symptom is not reproduced on the same conditions.
Is the symptom reproduced? YES >> GO TO 3.
NO >> Inspection End.
Diagnostic Work Sheet
Description
-
In general, customers have their own criteria for a problem. Therefore, it is important to understand the symptom and status well enough by asking the customer about his/her concerns carefully. To systemize all the information for the diagnosis, prepare the interview sheet referring to the interview points.
-
In some cases, multiple conditions that appear simultaneously may cause a dtc to be detected.
Interview sheet sample
Wiring diagram
Power steering control system
Wiring Diagram
...
Other materials:
CD care and cleaning
Handle a CD by its edges. Do not bend the
disc. Never touch the surface of the disc.
Always place the discs in the storage case
when they are not being used.
To clean a disc, wipe the surface from the
center to the outer edge using a clean, soft
cloth. Do not wipe the disc using ...
Symptom diagnosis
Nissan vehicle immobilizer systemnats
symptoms
Symptom Table
Note:
Before performing the diagnosis in the following table, check
“SEC-171, "Work Flow"”.
Check that vehicle is under the condition shown in “Conditions of
vehicle” before starting diagnosis, ...
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
*1: Include 1st trip DTC.
*2: Include 1st trip freeze frame data.
DETAILED FLOW
1.GET INFORMATION FOR SYMPTOM
Get the detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurred) using the ...
