Noise, vibration and harshness (NVH) troubleshooting
NVH Troubleshooting Chart
Use the chart below to find the cause of the symptom. The numbers indicate the order of the inspection. If necessary, repair or replace these parts.

PreparationBasic inspection
Diagnosis and repair work flow
Work flow
OVERALL SEQUENCE
DETAILED FLOW
1.GET INFORMATION FOR SYMPTOM
Get detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurs).
Check operation condition of the function th ...
Symptom diagnosis
Audio system
Symptom table
Related to audio
Related to hands-free phone
Before performing diagnosis, confirm that the cellular phone being used
by the customer is compatible with
the vehicle.
It is possible that a malfunction is occurring due to a version change
of the phone ...
Removal and installation
BCM
Removal and installation
Note:
Before replacing BCM, perform “READ CONFIGURATION” to save or print
current vehicle specification. Refer
to BCS-61, "CONFIGURATION (BCM) : Description".
Removal
Disconnect the negative battery terminal. Refer to pg-52, "removal a ...